User Account Setting

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1

Hi Kapchew,

I am seeking your help on the user account setting.
Today, after I setting a staff’s last day (a day in Dec) on the website, the employee account disappeared from the employee management list. I noticed it still on Web Account>“Enabled”. but there is a yellow dot instead of green on the image. the relevant staff can still login in and apply leave on the website, but employer account can’t manage it.

could you please advise if i can and how to get the account back?

furthermore, if a staff rejoined the company and use the same email address, can we re-activate his account on HR.my?

thank you.

2

This is because once an employee is set to “Archived”, it will not be considered “Active” employee anymore.

“Archived” employee refers to employees who leave the organisation.

To find the employee, you may click at the Search icon on the upper right corner, then choose Archived status.

If you want the employee to remain as “Active” employee, delete the last record which makes him/her archived.