Unable to open web page

Hi there, my colleague who is the approver of leave application is not able to open web page. When she clicked on the link in the email of new annual leave application, an error message shown " The application can’t be opened".
Kindly advise on what can be done.
Thank you.

I don’t understand your problem here, can you show me the screenshot?

  1. Can you show me the link?
  2. Can your employee sign in directly via web browser (not by clicking at the link)?

She is out of the office. I will get back to you on this.

Hi, my colleague tried logging in using the same method and it worked this round.
Thanks

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