Unable to enabled an old account

How to enabled a disabled web account? Is seems very difficult
Said for archived account is to set a placement, which I tried also. Still cannot
Use administrator login can see the new generated same email is green color and unable to find the same email account in disable… What is the problem

Please visit the online user guide.

if that helps, why I request help? :sweat_smile:

Er… I don’t know too :sweat_smile:

Strange or mayb the system error, already sign in as HR Role, but still dont allow