why did hr.my deduct money from my account twice?
first RM250.25
second RM254.61
- Can you tell me what is the deduction about? is it for sponsorship?
- Can you give me the date and time for the deductions?
- Yes, the deduction is for sponsorship
- First deduction on 27th September 2024 (RM250.25)
second deduction on 30th September 2024 (RM254.61)
and we have not yet receive any invoice.
Hi,
From the payment processor back end, it seems that you have 2 Employer accounts, can you please confirm if one of them is redundant? I can refund and cancel your sponsorship:
I see.
how can i get the invoice?
The invoices should have been sent to the Employer email address already.
Can you please check the mailbox and the spam folder first? Otherwise if the invoices landed in the spam folder, resending will still end up the same.
We have not received any invoice and I have checked in the Spam section but there is no email from hr.my or the required invoice.
Can you resend to us the invoices? Thanks in advanced.
No problem.
I have just resent to the 2 Employer addresses, can you please check again?
Sorry, not received yet. in the Spam also dont have.
Can you send to my email norsahkila@aeronerve.com
I have just resent to norsahkila@aeronerve.com and the original 2 Employer email addresses too, please check.
Received with many thanks.
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