Not receiving notifications

I updated the email addresses in the Contact page, but they still login in their previous email and they don’t receive notifications if one of their team members submitted a leave.

What to do about this?

Email address in the Contact page is, just email address for contact record.

An employee’s registered email address may not be the same as an Employer’s email contact list.

Therefore, to change the the registered email address, it can only be done by the account owner, i.e. the employee via his/her account.

Kindly visit the user guide for more details.

When the employee click on Change Email from their account it shows: You do not have the authorization for current action.

What to do?

Your employee must be signing in as HR Role. In this case he is trying to change the Admin email address, therefore he received that message.

Instead, ask him to sign in his own Web Account to do so.