Email Notification Email

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1

hi HR.my,

I am a HR administrator (leechin@datumstruct.com), every time my company staff applied leave, I will received an email notification.

Recently, I found that have an another email (astral_2j@yahoo.com) was been cc in the notification email. Please advice how to remove this email for cc in the notification email?
The email I used for an testing user actually previously, I tried to remove the email address from the user account, but leave notification email still cc to it.

Leave Matter at HR.my
Leave Matter at HR.my1190×336 42.1 KB

Your prompt action is highly appreciated.

Regards,
LeeChin

2

Kindly check:

  1. Leave Approval setup, check if the test account is one of the approvers
  2. Web Account, check if the test account is assigned HR.my Manager role
3

hi Kapchew,

I have checked:

  1. This user not a leave approver.
  2. This user is Employee role, not a HR.my Manager role

Regrets,
LeeChin

4

Oh, also check if he is in the cc list in the approval workflow.

If you still cannot find, check harder, as there is nothing that I could suggest.

5

hi Kapchew,

Where to check whether this user in the cc list in the approval workflow?

Regards,
LeeChin

6

Leave Approval Workflow

7

hi Kapchew,

All the leave approval workflow is default under their respective HOD.

image
image733×838 26.6 KB

Regards,
LeeChin

8

Then check Employer->Department, see if the test account is assigned as one of the heads.

9

hi Kapchew,

I didnt assign Heads in Employer->Department.

I assign the approver at Employee->Management->Each staff->Job->Placement.

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image960×547 18.5 KB

My question is I am HR administrator, each leave notification will send to my email address. However, I found an additional email on cc of the notification email. My question is how to remove the additional email.

Regards,
LeeChin

10

I already told you the solution, and also suggested that you “Check Harder”.

11

Hi Kapchew,

Can you guide me how to “Check Harder”?

Regards,
LeeChin