Email Address has been block

Ask Developer
1

We are unable to send the HR.my Sign Up Link to our employee as the email address has been blocked after previous invitation emails bounced back.

“This email address is now BLOCKED. Your previous Invitation emails have been bounced back. Please try with a different email address.”

After checking our internal system, we found no issues on our side.

The email address is valid and active. How to unblock the email address so that we can resend the HR.my Sign Up Invitation.

2

Regarding email accounts, please allow the Super Admin to freely change the email address associated with a staff member’s web account.

3

@dsmyhr-my This is because you had sent the invitation to an unreachable email address before, and to protect the system from being abused, unreachable invitation email address will be blocked forever. There is no unblock feature now.