Crowdfund HR.my and contact person?

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1

Hi,

We attempted to update our crowdfunding from USD60 yearly to USD300 yearly; however, we encountered difficulties in the process. Should we cancel our existing sponsorship? Additionally, how can we directly contact the HR.my team?

2

Hi,

Thanks for your support. Sorry that I have not yet supported the change of sponsorship count yet. For now you will need to cancel existing sponsorship in order to change to a different sponsorship count.

Sorry for the inconvenience caused.

3

Hi,
Thank you for your response. If we were to cancel the subscription now, would our existing users be affected? We are currently actively using it. I appreciate your further assistance/guidance on this matter.

4

If you cancel your sponsorship, it will become inactive but “VALID” sponsorship till the end of the period.

In other words, if your current sponsorship is from 1 Jan 2023 till 31 Dec 2023 and if you don’t cancel it, it will try to auto renew at 1 Jan 2024 because it is still an active sponsorship.

However, let’s say if you cancel it at 1 Oct 2023, then it will become inactive and will not auto renew at 1 Jan 2024 any more. But your sponsorship still remains valid till 31 Dec 2023 and all extra benefits will not be affected till 31 Dec 2023.

5

Thank you for the clarification regarding the sponsorship renewal process. I appreciate the information.

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