changing the primary email account

Thank you for your reply , I have reactivated the original e-mail and still i do not receive the request code from HR.MY for some reason, although I have sent multiple test e-mails from various accounts to my original e-mail successfully yet it still does not receive a request code e-mail from HR.MY specifically … which is confusing … Can you please check from your end ? My original e-mail linked to my HR.MY account is hr_admin@cesvilibya.com

You may sign in your account first, then check if there is any alert on the Home page that says your email is unreachable.

i already signed in with my account the message still exist. see the attached

when i click verify i got this message.

@kapchew any updates regarding our issue ?

Just enter the verification code sent to your mailbox.

Check your spam folder too.

If you still cannot receive the verification code, that means your email server somehow blocks email from HR.my. Check with your email admin then.