Changing from Admin account to Employee account

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1

Hi,

My work email is currently registered as an administrator account, which is incorrect as I am not an admin. I need to change it to an Employee account, but whenever I try signing in or registering as an Employee, I get an error saying that my email is already in use as an administrator email. Could someone please guide me on how to resolve this issue and switch my account type from Admin to Employee?

Thanks for your help!

2

Hi,

  1. An email address could be used to registered as BOTH Admin and Employee, so I think your problem is definitely not due to the registration of an unwanted Admin account
  2. Nevertheless, you could easily close the wrongly registered Admin account by signing into it, then click at the Account icon on the upper right corner, then access Preferences to close it
  3. At the same time, the same email address could be used to associate with MULTIPLE EMPLOYER too, so again, I don’t think your problem is due to this