AMEX or visa card not working?

vaporworldbd · June 4, 2024, 11:52am

Hello,

I’ve tried making payment via amex or visa, but its not working now.

I have made several payment to your site using the same cards, but it not working with the gateway. Kindly resolve asap. Thanks

kapchew · June 4, 2024, 12:15pm

Hi,

Previously AMEX was accepted, but it is not currently supported. Sorry for the inconvenience caused.

vaporworldbd · June 4, 2024, 12:27pm

Also visa card not working. Could you please check ?

kapchew · June 4, 2024, 12:40pm

This is captured from the payment processor backend.

vaporworldbd · November 9, 2024, 8:49am

Hi,

At the moment AMEX is our company’s primary payment method, and our visa card is working fine with all other sites, but when while making payment here, it shows as this types of payment is not supported.

Could you provide us AMEX payment method ? we would be happy to cover the payment gateway charges too.

kapchew · November 9, 2024, 9:03am

Sorry that AMEX is not supported in my current payment processor region.
From the payment processor platform, I found that your VISA card was rejected by your bank without reason, it recommended that you contact your bank EASTERN BANK PLC