Ads Keep Popping Up on New HR Laptop

[William]

Just would like to check on an issue with the new HR laptop.

We noticed that ads keep popping up on the new laptop, even when the user is not browsing any particular website. However, this issue does not happen on the other two existing HR laptops.

Could you please help to check what is causing these ads to appear? Maybe there are some settings, software, browser extensions, or applications installed on the new laptop that are triggering them.

Appreciate your help to check and resolve this issue.

Thank you.

[kapchew]

In the message it already states the reason, it’s because of Ad-Blocker. Disable the Ad-Blocker.

[James]

I’d check the new laptop for recently installed apps, browser extensions, and notification settings. If the ads still appear with the browser closed, an installed app could be causing them. Comparing the new laptop with the two older ones might help find what’s different.